High Street Ledger · the halal ledger
The Halal Ledger

Naan Staap®

97 New Rd, London E1 1HJ, UK★ 4.4 (1115 reviews)020 7247 5693websitemap

New Road (E1) branch of the Naan Staap chai-and-naan chain – fully halal, strong on Kashmiri pink tea and dessert naans, but reviews flag slow service and inconsistency.

Why it's listed: types include halal_restaurant, Naan Staap New Rd E1 (distinct location)

Profile last updated 14 July 2026.

Naan Staap® — photo
Photo: Naan Staap® · Google
voice 1

The business claims it

Structured facts from the listing and website.

Cuisine style
Pakistani naans, chai and sweet dessert naans (Kashmiri pink tea, karak chai)
“Kashmiri pink tea ... sweet naan, filled with kunafe, pistachios and chocolate” — reviews
Halal status
fully halal
“halal_restaurant” — types
Service modes offered
dine_in,takeaway
“halal_restaurant counter service” — types
Alcohol policy
alcohol free
“halal_restaurant, tea-house concept, no alcohol signal” — types
Price band
budget
“chicken cheese naan (around £12 total)” — reviews
voice 2

Customers reveal it

Recurring signal mined from real reviews — with receipts.

Atmosphere as customers describe it
Small, cute cafe interior that can feel charming when clean but has drawn complaints about cold/poorly maintained premises.
“Really cute and clean interior ... the main door is broken ... the entire store is freezing” — reviews
Dishes customers name repeatedly
Kashmiri pink tea,karak chai,sweet kunafa naan
“Kashmiri pink tea, I think it's the best tea ... sweet naan, filled with kunafe” — reviews
Recurring caveats in reviews
slow service,inconsistent food quality,price rises,cold/broken premises
“the naan took a while ... makes me think it is pre made ... price increase is unbelievable” — reviews
Service character as customers describe it
Inconsistent counter service – praised by some, called slow and impersonal by others.
“There is literally no service here ... Staff was so kind and helpful” — reviews
voice 3

Only the owner knows it

Questions we hold for the kitchen itself. Unanswered until they answer.

We're holding 9 questions for the owner — families & kids, best occasions & the vibe, vegan, coeliac & allergy options, why choose you, groups, private hire & catering, booking or walk-in?, good to know before you visit, must-order dishes, made in-house & sourcing — and will publish the answers here once confirmed.